Shipping policy

**Order processing**
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

**Delivery time**
Delivery time varies depending on your region and the shipping method selected at checkout. An estimated delivery window is shown at checkout.

**International shipping**
For international orders, customs duties and local taxes may apply and are the customer's responsibility, unless otherwise stated at checkout.

**Tracking**
Once your order ships, you'll receive an email with a tracking number so you can follow your delivery.

**Delays**
While we do our best to meet estimated delivery times, delays can occur due to circumstances outside our control, such as weather, carrier strikes, or customs processing. We appreciate your understanding.

**Incorrect address**
It's the customer's responsibility to provide a correct and complete shipping address. We are not responsible for delays or lost packages caused by incorrect information provided at checkout.

**Questions**
If you have questions about your order status, contact us at support@zahrajewelry.shop with your order number.